ea999 Terms and Conditions – Know Your Rights

1 Acceptance of Terms

These Terms and Conditions ("Terms") apply to all users of the ea999 platform, including the website at ea999.net and any associated mobile applications. By accessing or using ea999 in any way — including browsing the site, registering an account, making a deposit, or placing a bet — you confirm that you have read these Terms, that you understand them, and that you agree to be bound by them.

If you are accessing ea999 on behalf of another person, you represent that you have the authority to bind that person to these Terms. ea999 reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms.

2 Eligibility

To register and use ea999, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to you.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of an ea999 employee.

ea999 reserves the right to request proof of age and identity at any point. If verification cannot be completed satisfactorily, ea999 may suspend or close the account and withhold any pending withdrawals pending investigation.

3 Account Registration

Each individual may hold only one active account on ea999. Registering multiple accounts — whether under the same name, phone number, email address, device, IP address, or payment method — is strictly prohibited. Where duplicate accounts are identified, ea999 will close all but the original account and may void any bonuses or winnings associated with the duplicate accounts.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, phone number, and any other details requested during the registration process. Providing false information is a breach of these Terms and may result in account closure.

• You are responsible for keeping your login credentials secure and confidential.
• You must not share your account with any other person.
• You must notify ea999 support immediately if you suspect unauthorised access to your account.
• ea999 is not liable for losses resulting from unauthorised account access where the player failed to keep credentials secure.

ea999 may require you to complete an identity verification process (KYC) before allowing withdrawals or increasing deposit limits. This process may involve submitting a copy of a government-issued ID and proof of payment method ownership.

4 Deposits and Payments

ea999 accepts deposits via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit amounts are displayed in the Wallet section of your account and may vary depending on the payment method selected.

• Deposits are credited to your ea999 account balance once the transaction is confirmed by the payment provider.
• ea999 does not charge fees on deposits, though your mobile banking provider may apply their own transaction charges.
• Deposits made in error cannot always be reversed — contact support as quickly as possible if you believe a deposit was made incorrectly.
• ea999 reserves the right to refuse or reverse a deposit if it is associated with fraudulent activity or a disputed payment.
• All payment methods used must be registered in your own name. Third-party deposits are not permitted.

5 Withdrawals

Withdrawals at ea999 are processed to the same payment method used for the corresponding deposit, where possible. This policy exists to prevent money laundering and to protect players from unauthorised withdrawals. Minimum and maximum withdrawal amounts are displayed in the Wallet section.

• Withdrawal requests are typically processed within 24 hours of submission.
• ea999 may request identity verification before approving a withdrawal, particularly for first-time withdrawals or amounts above a certain threshold.
• Withdrawals will not be processed if there are outstanding wagering requirements on bonus funds in your account.
• ea999 reserves the right to delay or withhold a withdrawal if there is an ongoing investigation into the account.
• Withdrawals to third-party accounts or payment methods not registered in your name will not be processed.

If your withdrawal request is declined, you will be notified via the contact details on your account. In most cases, a declined withdrawal is due to an incomplete verification process or an unmet wagering requirement — both of which can be resolved quickly by contacting support.

6 Bonuses and Promotions

ea999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the Offers page at the time the bonus is claimed. The following general conditions apply to all ea999 bonuses unless otherwise stated:

• Bonuses are available to one account per person, household, device, and IP address.
• Bonus funds must be wagered the required number of times before a withdrawal can be requested.
• Wagering requirements must be met within the validity period stated for each bonus.
• ea999 reserves the right to withdraw a bonus offer at any time without prior notice.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• If a withdrawal is requested before wagering requirements are met, the bonus and any associated winnings will be removed from the account balance.
• ea999 may void a bonus and any winnings derived from it if there is evidence of bonus abuse or exploitation.

7 Game Rules and Fairness

All games available on ea999 operate according to their individual game rules, which are accessible within each game interface. By playing any game on ea999, you confirm that you have read and understood the applicable rules.

• ea999 games use certified random number generation (RNG) systems to ensure fair and unpredictable outcomes.
• The return-to-player (RTP) percentage for each game is determined by the game provider and is not modified by ea999.
• In the event of a technical fault during a game round, ea999 reserves the right to void the affected round and return the stake to the player's account.
• Bets placed after a game round has concluded will be voided.
• ea999 is not responsible for losses resulting from a player's misunderstanding of game rules.

If you believe a game outcome was incorrect or that a technical error affected your bet, contact support within 72 hours of the incident with the relevant game round ID. ea999 will investigate and respond within a reasonable timeframe.

8 Prohibited Conduct

The following activities are strictly prohibited on ea999 and will result in immediate account suspension and potential legal action:

• Registering more than one account or assisting others in doing so.
• Providing false information during registration or verification.
• Using automated tools, bots, or scripts to interact with the platform or games.
• Exploiting software bugs, glitches, or errors for financial gain.
• Colluding with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to reverse-engineer, copy, or interfere with the ea999 platform or its underlying technology.
• Harassing, threatening, or abusing ea999 staff or other players.
• Depositing funds obtained through fraudulent means.

9 Account Suspension and Closure

ea999 reserves the right to suspend or close any account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Account inactivity for a period exceeding 12 consecutive months.
• At the player's own request, including self-exclusion requests.

Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited. Where an account is closed for other reasons — such as inactivity or at the player's request — any remaining real-money balance (excluding bonus funds subject to unmet wagering requirements) will be returned to the player via their registered payment method.

Players who wish to close their account voluntarily should contact the ea999 support team via live chat. Account closure requests are processed within 24 hours.

10 Responsible Gaming

ea999 is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. The following tools are available to all ea999 players directly from their account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Cooling-Off Period: Take a short break from gaming for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Exclude yourself from the platform for a minimum of 6 months.
• Reality Checks: Set reminders that appear during gaming sessions to help you track time spent playing.

If you are concerned about your gaming habits or those of someone you know, please visit the Responsible Gaming page for detailed guidance and support resources. ea999 takes these concerns seriously and our support team is trained to assist players who reach out for help.

11 Privacy and Data

ea999 collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. Key points include:

• Your personal data is used to operate your account, process payments, and comply with legal obligations.
• ea999 does not sell your personal data to third parties for marketing purposes.
• Data may be shared with payment processors and identity verification providers as necessary to operate the platform.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

For full details on how ea999 handles your data, including your rights and how to exercise them, please read the complete Privacy Policy.

12 Limitation of Liability

To the fullest extent permitted by applicable law, ea999 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to:

• Losses resulting from technical faults, server downtime, or connectivity issues beyond ea999's reasonable control.
• Losses resulting from a player's failure to read or understand game rules or bonus terms.
• Losses resulting from unauthorised access to a player's account where the player failed to maintain adequate security of their credentials.
• Any indirect financial losses, loss of profits, or loss of opportunity.

Nothing in these Terms limits ea999's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law. ea999's total liability to any player in respect of any claim shall not exceed the total amount deposited by that player in the 30 days preceding the claim.

13 Changes to These Terms

ea999 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, ea999 may also notify players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of the ea999 platform after any changes have been published constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, the ea999 support team is available 24/7 via live chat on the platform. You can also reach us by email:

For account-specific queries, please have your registered phone number and account username ready when contacting support. This helps the team locate your account quickly and resolve your query without unnecessary delays.